Customer Sales Apprenticeship | SKY

Location: Dunfermline

Contract: Apprenticeship

Closing Date:

Salary: £22,300 per annum

Duration: 12 months

Qualification: SVQ in Customer Service level 6

Start date: 28th October 2024

About this programme

Identify the ultimate package. Sell Sky products. Gain a qualification in Customer Services. Our Contact Centre Apprentices focus on having great conversations and delivering the best service for our customers.

Working in our Contact Centre you’ll be part of one of our Customer Sales Teams who work hard to deliver the best service in the country to new and existing customers. We have three main Sales teams in which this role may sit: Loyalty Stay, Loyalty Change or Welcome.

What you’ll need

You’ll need a minimum of two National 5 qualifications or equivalent.

Other skills we’re looking for include:

  • You’ll have a passion to sell
  • Thrive in a target driven environment
  • A confident communicator and team player
  • A resilient attitude
  • Enthusiastic about all things Sky
  • Passionate about providing our customers with the best service in the country
  • A desire to understand new technology, and be in touch with the latest technology trends
  • Flexible: your typical shift pattern will vary, and you’ll need to be available to work evenings and weekends.

Find out more here and APPLY