Business Administrator

Location: Kirkcaldy

Contract: Apprenticeship

Closing Date: 10/01/2023

Job overview

Office administration, maintain good customer relations with existing and new customers. Main duties, answering/transferring telephone calls, producing & processing orders, filing, photocopying, following up of emails, post, reports and data entry, etc.

What will I learn?

Knowledge, Skills & Experience Required:

• Good numerical skills
• Customer Service
• Positive outlook
• Team Player
• Excellent time keeping
• Ability to problem solve and use your own initiative
• Good Planning skills
• Good Communications Skills
• Computer Systems Literate

Key Results Areas
• Ability to take instructions and work as a part of a team
• Deal with customer enquiries
• Carry out office administration including : filing, photocopying, post
duties & office stationery
• Continuously improve customer service
• Maintain and build relations with new and existing clients
• Complete training activity for core skills, own role and multi-skilling
• Comply with relevant legislation and company policy and procedures
(H&S, HR, business controls)
• Keep self up to date with changes in relevant regulations, legislation,
market developments, products, company news
• Demonstrate flexibility and team-working in order to improve
efficiency and effectiveness of the overall business
• Ad hoc duties as and when required to meet business needs
• Compliance with company administration policies and procedures
• Desire to learn new skills and gain knowledge
• Ability to take instruction
• Good time Management

What qualification or qualities are required?

You’ll have a head start in this vacancy if you’ve completed a Foundation Apprenticeship in a related field. We’ll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

Minimum Nat 4 / 5 in English /Maths
Team Player
Confident communicator
Good knowledge of Microsoft office